Pokémon Go is a fully online game for devices Android iPhone and iPad ( iOS ). To work, it needs a constant and active connection on the user’s smartphone – which can cause technical unavailability for a few moments, either problem on the server or on the device itself. So the game may not open, or open and nothing appears on the map. Learn about the possible causes and how to solve:
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Check social networking
In many cases, Pokémon Go can be down for multiple users, or even in more than one country. During the launch, for example, it was down to anyone who was outside of New Zealand and Australia, first countries to have access to the game. It is easy to check this information through social networks.
One of the most suitable for this is Twitter. In the search field, just type the name “Pokémon Go” to find posts of other people from all over the world – or just the closest to you. The contents of messages, it is possible to know if the problem remains and it happens to everyone.
Check data signal and GPS
Since it requires constant connection, Pokémon Go does not work without a 3G data network, 4G or Wi-Fi signal. Make sure your phone has an active connection and even if it is with credits, in case plans users prepaid.
But beyond the data network, the game also requires active and strong GPS signal to function, as it follows the movements of the player the map. Places like subway, in elevators or other more closed can cause difficulties in the operation.
Restart the application
If the lack of connection persists or if any locked during the game, a good idea is to restart the application, either on Android or iOS. But you must restart completely the tip to take effect.
In iOS, double-tap the iPhone Home button and slide the app up. On Android, you need to double tap the square button of softkeys and end Pokémon Go there.
Restart the device
from time to time, the phone connection even hangs with live data and thus restart Pokémon Go does not solve the lack of network. For this, completely restart the phone, which can help in some way.
If you prefer, you can also keep it off for a few seconds, so that the connection back completely renewed. This tip can be combined with the previous for more consistent effect.
Compatibility with the phone
Unfortunately Pokémon Go not it is compatible with all the latest smartphone market. It is not available, for example, for devices that use the Windows Phone system.
Another problem is reported by Android users of the line smartphone “Zenfone” who claim not to have compatibility with the game by Intel chip account within these devices. This, however, is a reality that can change in the future, with updates to the app. Always check the compatibility of the game in the Google Play page or App Store .
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