WhatsApp does not connect? Solve the main problems of app … – Globo.com

WhatsApp is the most popular among Brazilians online messenger, but sometimes some connection problems may hinder the use of the app. Normally, when the user can not connect WhatsApp the problem is the lack of connection to the Internet or a mobile setting is disabled. Check out some tips to fix the main problems Messenger

WhatsApp:. Download photos and videos only for Wi-Fi and save
3G

First worth checking page WhatsApp on Twitter (twitter.com/wa_status) who always tells you if there is any service interruption the app. If there is no failure on account of the application, you can try to resolve the problem by restarting your smartphone. If not resolved, go to the page of Google Play, open the application page and see if there’s a newer version of WhatsApp and update it.

Wi-Fi

If the problem is with the connection, a simple action is to turn off and turn on Wi-Fi Here’s how:.

Step 1 . Scroll to the “Settings” of the device;

Step 2 Click the “Connections” tab and disable the key and activate the Wi-Fi again

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Also check if the timer settings of the Wi-Fi are disabled

Step 3: Go to the “Settings” of the device and click “Wi-Fi”,.

Step 4 Press the phone menu and click on “Advanced”;

Step 5 Check that the timer is disabled or enabled and adjust to confirm your requirements.

If none of the above procedures work out, try restarting your Wi-Fi router to solve the problem.

Airplane Mode

When the smartphone is placed in Airplane mode, all connections are interrupted and WhatsApp not also work without the Internet. It is worth checking if the feature is enabled:

Step 1 Click the button on / off the phone and select “Offline Mode” to turn;

Step 3 Click ‘Ok’;

Packet data

If you are using your data packet operator, check if the connection is actually activated

Step 1 Go to the “Settings” of the phone, tap on “Connections” and select “Use of Data”,

Step 2 Confirm that the mobile data connection is enabled.

In addition, confirm that there is no restriction of the data packet, as the depletion of the limit data.

If all settings are correct and still you can not connect WhatsApp, please contact your mobile provider and confirm that your APN settings are correct . Also, make sure you are getting your emails in time.

Reinstall WhatsApp

In the latter case, delete and reinstall WhatsApp. However, this procedure will erase your entire chat history. To avoid this, make a backup before. Check also if there is no Android update available, if you update it to the latest version for your device.

Step 1: Go to the application page on Google and click Play “Uninstall”;

Step 2 Click “OK” to finish. After you have uninstalled the app, then reinstall it.

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